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Branded vs. Incremental Sales: What Your Amazon Ads Are Really Buying

Ads on your own brand name look great in reports but often buy sales you’d have gotten anyway. How to separate branded and incremental ad sales.

David LedbetterChief Growth Officer

Published Updated 3 min read

Close-up of advertising performance metrics on a screen

Open most Amazon ad reports and the best-performing campaigns are the ones targeting your own brand name. Low cost per sale, high return. It looks like proof the ads are working.

Most of it isn’t. Someone who types your brand into Amazon was already looking for you. Many of them would have bought without the ad. You’re paying for a sale you probably already had.

Branded vs. incremental

  • Branded sales come from shoppers searching for your brand or product name. High intent, already yours.
  • Incremental sales come from shoppers who weren’t looking for you: generic searches like “lifeguard rescue tube” or “cycling floor pump,” competitor terms, and category placements. These are new customers the ad actually created.

Ads on generic terms usually look worse in reports, with higher cost per sale. But they’re where growth comes from.

Should you bid on your own brand at all?

Sometimes, yes. If competitors are advertising on your brand name and showing up above you, a modest branded campaign defends your spot. The problem isn’t branded ads existing. It’s when they take a large share of the budget and make the whole account look more profitable than it is.

How to separate them

  1. Split campaigns. Put branded terms in their own campaigns so their results don’t blend with everything else.
  2. Report them separately. Look at the return on generic and competitor terms alone. That’s what your ads are really producing.
  3. Test pulling back on branded spend. Reduce it for a few weeks and watch total brand sales, not just ad sales. If total sales barely move, most of that spend was waste.
  4. Move the savings to generic terms that bring new customers, as long as your margin supports it.

Why agencies don’t love this

If an agency is paid a percentage of ad spend, cutting wasted branded spend lowers their fee. Branded campaigns also make their reports look good. That’s a conflict of interest worth knowing about. See flat fee vs. ad spend vs. revenue share.

What it looks like in dollars

We report the waste in dollars, not percentages, tied to your real costs. “You spent $X last quarter on sales you’d have gotten anyway” is a sentence an owner can act on. “Branded ROAS is 12” usually isn’t.

Frequently asked questions

What are incremental sales on Amazon?

Sales your ads created that wouldn’t have happened without them.

Why is my branded ACoS so low?

Because shoppers searching your brand were already likely to buy. Low cost doesn’t mean the ad caused the sale.

Should I turn off branded campaigns entirely?

Not always. Keep enough to defend against competitors bidding on your name, and test the rest.

Written by

David Ledbetter, Chief Growth Officer

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